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German
French
Letter and email writing | Customer service
Modern and effective letters and emails in ENGLISH
Modern and effective letters and emails in GERMAN
Business letter and e-mail writing
Professional complaint management by letter and email
Telephone skills: Effective customer communication
Dialogue training for staff providing live chat service
Copy writing
Complex issues in a nutshell – concise, compakt and focussed formulation
New German spelling and DIN 5008
Professional writing in English reports
Presentations | Communication
Presentation skills training
Hosting and facilitating effective meetings
International negotiations and meetings
Managing conflict in teams
Managing conflict with colleagues
Individual presentation skills coaching
Working with international partners
Successful intercultural collaboration
Assertive, non-aggressive communication
Basics of communication and speech
Time management
Active time management with Microsoft Outlook
Time management and office organisation
Text optimisation | Web agency
Text optimisation English
Text optimisation German
Web agency services
askuwe!
Profile
Contact
Request quote: inhouse courses
Tel. 089 26011788 info@uwefreund.com
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089 26011788
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<
German
French
Letter and email writing | Customer service
Modern and effective letters and emails in ENGLISH
Modern and effective letters and emails in GERMAN
Business letter and e-mail writing
Professional complaint management by letter and email
Telephone skills: Effective customer communication
Dialogue training for staff providing live chat service
Copy writing
Complex issues in a nutshell – concise, compakt and focussed formulation
New German spelling and DIN 5008
Professional writing in English reports
Presentations | Communication
Presentation skills training
Hosting and facilitating effective meetings
International negotiations and meetings
Managing conflict in teams
Managing conflict with colleagues
Individual presentation skills coaching
Working with international partners
Successful intercultural collaboration
Assertive, non-aggressive communication
Basics of communication and speech
Time management
Active time management with Microsoft Outlook
Time management and office organisation
Text optimisation | Web agency
Text optimisation English
Text optimisation German
Web agency services
askuwe!
Profile
Contact
Request quote: inhouse courses
Presentations
Business etiquette: Who greets who first? Who introduces whom?
Presentations: Alternatives for the boring thank you slide
Presentations: Pitch of voice as a career factor. High pitch = low competence.
Presentations: Perform professionally – effective self-presentation using the elevator pitch
