<
German
French
Letter and email writing | Customer service
Modern and effective letters and emails in ENGLISH
Modern and effective letters and emails in GERMAN
Business letter and e-mail writing – intensive training course
Professional complaint management by letter and email
Telephone skills: Effective customer communication
Dialogue training for staff providing live chat service
Time management
Active time management with Microsoft Outlook
Intensive seminar: Time management and office organisation
Copy writing
Complex issues in a nutshell – how to formulate concisely, compact and focussed
Professional writing in English reports
New German spelling and DIN 5008
Presentations | Meetings
Presentation training – presenting successfully
Individual presentation coaching
Hosting and facilitating effective meetings
Managing team conflicts
International negotiations and meetings
Working with international partners: developing cultural awareness
Successful intercultural collaboration
Communication models for effective communication
Assertive, non-aggressive communication
Basics of communication and speech
Text optimisation | Web agency
Text optimisation English
Text optimisation German
Web agency services
askuwe!
Profile
Contact
Request quote: inhouse courses
Tel. 089 26011788 info@uwefreund.com
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<
German
French
Letter and email writing | Customer service
Modern and effective letters and emails in ENGLISH
Modern and effective letters and emails in GERMAN
Business letter and e-mail writing – intensive training course
Professional complaint management by letter and email
Telephone skills: Effective customer communication
Dialogue training for staff providing live chat service
Time management
Active time management with Microsoft Outlook
Intensive seminar: Time management and office organisation
Copy writing
Complex issues in a nutshell – how to formulate concisely, compact and focussed
Professional writing in English reports
New German spelling and DIN 5008
Presentations | Meetings
Presentation training – presenting successfully
Individual presentation coaching
Hosting and facilitating effective meetings
Managing team conflicts
International negotiations and meetings
Working with international partners: developing cultural awareness
Successful intercultural collaboration
Communication models for effective communication
Assertive, non-aggressive communication
Basics of communication and speech
Text optimisation | Web agency
Text optimisation English
Text optimisation German
Web agency services
askuwe!
Profile
Contact
Request quote: inhouse courses
Presentations
Business etiquette: Who greets who first? Who introduces whom?
Presentations: Alternatives for the boring thank you slide
Presentations: Pitch of voice as a career factor. High pitch = low competence.
Presentations: Perform professionally – effective self-presentation using the elevator pitch
