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  • E4.6 Telephone skills

    Successful telephone communication with customers Engage positively on the phone, actively steer your German speaking customer through the conversation. Complete…

  • E4.5 Working with international partners

    Working with international partners: developing cultural awareness Building efficient international teams. Improving cross-border business relationships. Complete course description >>

  • E4.4 International negotitations and meetings

    International negotiations and meetings skills Conducting successful negotiations with international counterparts. Complete course description >>

  • E4.3 Effective meetings face-to-face and Skype

    Effective meetings – face-to-face and online with Skype Conduction successful meetings. Complete course description >>

  • E4.2 Individual presentation skills coaching

    Individual presentation skills coaching: Improving your personal impact Identifying and avoiding presentation errors – Last rehearsal training. Complete course description >>

  • E1.1 E-mail and letter writing

    Modern and effective letters and emails How to write successful and effective letters and emails and reply respectfully to complaints.…

  • E4.7 Live chat service

    Dialogue training for staff providing a live chat service Achieve a positive effect for your company by means of clear, purposeful…

  • E4.1 Presentation skills training

    Presentation skills training: presenting successfully Improving your personal impact. Identify and avoid presentation errors. Complete course description >>

  • E2.2 Time management intensive

    Intensive training course: Time management and office organisation Up to 40 % more effectivity by using eight easy principles. Complete course…

  • E2.1 Time management Outlook

    Active time management and self-management with Microsoft Outlook Up to 40 % more effectivity by using eight simple principles. Complete course…