Successful telephone communication with customers Engage positively on the phone, actively steer your German speaking customer through the conversation. Complete…
E4.5 Working with international partners
Working with international partners: developing cultural awareness Building efficient international teams. Improving cross-border business relationships. Complete course description >>
E4.4 International negotitations and meetings
International negotiations and meetings skills Conducting successful negotiations with international counterparts. Complete course description >>
E4.3 Effective meetings face-to-face and Skype
Effective meetings – face-to-face and online with Skype Conduction successful meetings. Complete course description >>
E4.2 Individual presentation skills coaching
Individual presentation skills coaching: Improving your personal impact Identifying and avoiding presentation errors – Last rehearsal training. Complete course description >>
E1.1 E-mail and letter writing
Modern and effective letters and emails How to write successful and effective letters and emails and reply respectfully to complaints.…
E4.7 Live chat service
Dialogue training for staff providing a live chat service Achieve a positive effect for your company by means of clear, purposeful…
E4.1 Presentation skills training
Presentation skills training: presenting successfully Improving your personal impact. Identify and avoid presentation errors. Complete course description >>
E2.2 Time management intensive
Intensive training course: Time management and office organisation Up to 40 % more effectivity by using eight easy principles. Complete course…
E2.1 Time management Outlook
Active time management and self-management with Microsoft Outlook Up to 40 % more effectivity by using eight simple principles. Complete course…
