Successful telephone communication with customers Engage positively on the phone, actively steer your German speaking customer through the conversation. >>
E4.4 Managing team conflicts
Managing team conflicts Cooperation and communication in teams. >>
E2.1 Time management Outlook
Active time management and self-management with Microsoft Outlook Up to 40 % more effectivity by using eight simple principles. >>
E4.8 Communication models for effective communication
Communication models for effective communication Implement the ground rules for successful communication. >>
E2.2 Time management intensive
Intensive training course: Time management and office organisation Up to 40 % more effectivity by using eight easy principles. >>
E4.7 Successful intercultural collaboration
Successful intercultural collaboration Holistic approaches for global organisations. >>
E4.1 Presentation skills training
Presentation skills training: presenting successfully Improving your personal impact. Identify and avoid presentation errors. >>
E4.9 Assertive, non-aggressive communication
Assertive, non-aggressive communication Retain composure in difficult or high-pressure situations. >>
E1.7 Live chat service
Dialogue training for staff providing a live chat service Achieve a positive effect for your company by means of clear, purposeful…
E3.3 New german spelling and DIN 5008
New German spelling and DIN 5008 Apply simple rules to decide confidently how to handle commas, capitalisation, compound verbs and…
E1.1 E-mail and letter writing
Modern and effective letters and emails How to write successful and effective letters and emails and reply respectfully to complaints.…
E3.2 Professional writing in English reports
Professional writing in English reports Using concise formulation to deliver complex content. >>
E4.2 Individual presentation skills coaching
Individual presentation skills coaching: Improving your personal impact Identifying and avoiding presentation errors – Last rehearsal training. >>
E3.1 Complex issues in a nutshell
Complex issues in a nutshell How to formulate concisely and focus on your targets and your audience. >>
E4.3 Hosting and facilitating effective meeting
Hosting and facilitating effective meetings How to lead result-oriented meetings. >>
E4.5 International negotitations and meetings
International negotiations and meetings skills Conducting successful negotiations with international counterparts. >>
E4.6 Working with international partners
Working with international partners: developing cultural awareness Building efficient international teams. Improving cross-border business relationships. >>
