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Communication skills training: International negotiations and meetings

Training course: International negotiations and meetings skills

Conducting successful negotiations with international counterparts. Participating effectively in meetings with stakeholders from different countries.

Fully interactive two-day training programme to help international non-native English speaking business executives play an active role in effective negotiations and meetings in English.

Seminar objectives: Delegates learn how to participate effectively in negotiations and meetings in English with international stakeholders.

Duration: 2 days, e.g. 9:00am – 5:00pm

Preparation

  • Before starting the course, participants identify challenges they have experienced dealing with stakeholders from different countries with varying levels of expertise in speaking English.
  • Identify the components of a negotiation/meeting which made it a success/failure.

Contents

  • Learn about the importance of small talk – and practise live scenarios
  • Explore the cultural differences that impact on how everyone conducts business
  • Learn how to interact diplomatically, even in challenging situations, to achieve the best business outcomes.
  • Practise negotiating and holding meetings with fellow course participants.
  • Receive instant feedback on your language skills and take away useful tips and handouts to help you manage your next international negotiation or meeting

Methods

  • Interactive group discussions around challenging scenarios, reasons and effective resolutions
  • Practical interactive role play scenarios with instant language feedback and peer review
  • Group exercises
  • Handouts of subject specific language

Handbook, quick reference cards and seminar service

  • Detailed seminar handbook and handouts with exercises
  • A5 quick reference cards as a brief summary
  • Supplementary material and photographic minutes by email
  • Support after the seminar: simply by email or using the Knowledge Blog – participants are welcome to ask questions and request tips after the seminar

Your communication skills trainers:

During her 25 year career as a writer in the UK, Sarah Gibbons has developed excellent communication skills which have been expertly used in a diverse range of situations, including journalism, public relations and training. Sarah is also a regular contributor of articles to an international lifestyle magazine and author of promotional material for private sector companies. As well as writing traditional press releases for organisations and assisting them with their internal and external communications, Sarah also devises and implements social media strategies and delivers in-house communication training programmes to clients including police, IT companies, business coaches and the automotive industry. Sarah lives in Worcestershire, UK.

  • Education: BA degree in American Studies and French, a Certificate in Journalism and a Cert TESOL
  • Journalistic experience: Newspaper and magazine reporter and Editor in the UK, international lifestyle feature writer
  • Training language: English
  • Training topics: Business letter and email writing, Complaint management by letter and email, Press and publicity, Business English language courses, in-company communication workshops

 

During her 25 year career as a trainer and coach, Jayne George has worked in the UK, Germany, Middle East and India. She has overseen the delivery of business and language training programmes and personal and executive coaching packages covering a wide range of subject areas, working in-house, in specialist schools, in seminars and with private individuals. Jayne’s clients have included business executives from some of the world’s most influential companies, including the automotive, oil and gas, banking, pharmaceutical and retail sectors. Utilising materials relevant to each individual, she has enhanced the capabilities and skills of numerous clients from diverse backgrounds. Fluent in German, Jayne’s multi-lingual talents allow her to deliver her bespoke training and coaching programmes in these languages. Jayne lives in Worcestershire, UK.

  • Education: BA degree in French, German and Political Studies and a Cert TESOL, Certificate in Teaching English for Business, Diploma in Executive and Personal Coaching with Distinction
  • Training experience: Devising and delivering courses in-house and with individuals from multi-national companies in international locations
  • Training language: English or German
  • Training/Coaching topics: Cultural Awareness, Leadership Development, International presentations, meetings and negotiations, Business letter and email writing, Business English language courses, Customer Service

Please request a personal quote for your in-house training course:

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