Rhetoric seminars, courses, workshops: Conversation skills, telephone training, conflict management
In our public speaking seminars, you will develop and improve your communication skills and your ability to express yourself.
It is always necessary to conduct difficult conversations and resolve conflicts. Poor communication leads to misunderstandings, frustration and conflict. Unclear and ineffective communication creates a negative public image of the company.
The seminar will provide you with valuable insights and tools to improve your rhetoric and dialogue skills. You will develop and optimise your skills and knowledge to conduct difficult conversations and resolve conflicts – in face-to-face meetings and on the phone.
In-house seminars with content tailored to your needs:
In-house seminars with content tailored to your needs:
What are the benefits of rhetoric seminars for you?
Communicate more effectively and efficiently after the rhetoric seminar – and achieve your goals more easily:
- You will learn techniques and strategies for targeted and effective communication. You will be able to formulate clear, concise and convincing messages and communicate in a personalised and empathetic way.
- You will learn how to find common ground more quickly with different personality types and how to steer conversations individually towards your counterpart.
- After the rhetoric seminar, you will know techniques to effectively prevent conflicts and to act clearly and without fear in conflict situations.
- You will strengthen your impact, your demeanour and your self-confidence. This will enable you to appear self-confident and avoid nervousness.
- Rhetoric seminars will improve your career opportunities by enabling you to present, negotiate and communicate with customers more convincingly.
Your communications skills trainer:
Uwe Freund: Communication trainer, coach, text optimiser. Uwe Freund has been supporting companies since 1989 as a communication trainer, speaker, coach and consultant for business writing skills and complaint management by letter, email, chat and social media as well as time management, telephone dialogue and presentation.
He advises companies in German-speaking countries on the redesign of written and verbal communication as well as the concrete implementation through text optimisation of templates, building blocks and templates. His industry expertise focuses on financial services, insurance, law firms and law firms, automotive, IT and software, clothing/fashion. Uwe Freund lives in Munich.
- Studies: Politics, German Studies and Psychology in Frankfurt am Main and Munich - Degree: M. A. (Magister/Master)
- Qualifications: Certified coach based on transactional analysis; further training: Gestalt, NLP, TCI, conflict management, group dynamics, physiology and sports training methodology, energetic psychology (MPC), INSIGHTS MDI (accredited counsellor), Lumina Spark (accredited counsellor)
- Seminar languages: German, English
- Seminar topics: Written communication and business writing such as letters and emails, live chat, professional formulation and copywriting, telephone dialogue, customer service and complaint management, time management and productivity, pyramid style presentations, presentation, facilitation
- Memberships: BJV Bayerischer Journalistenverband / German Journalists' Association, DIN Deutsches Institut für Normung e. V. / German Standardisation Organisation (member of the working committee "Text and information processing for office applications")
Your communications skills trainer:
Cameron Paul studied German, French and Japanese in New Zealand. During his master's degree, he specialised in translation into his native language, English.
After his certification, he worked as a trainer in New Zealand, Japan, France and England and now lives and works as a communication trainer in the Munich area.
For more than 25 years he has been supporting companies, individuals and groups as a trainer, coach and mediator on topics such as professional communication, conflict management, group dynamics and decision-making processes.
Particular areas of expertise include the automotive industry (technology and management development), the chemical industry (diagnostics, biochemistry and silicone technology), lighting and electronics, software development for safety systems, psychology and psychotherapy, group leadership.
- Qualifications: Master (M. A.) in French Literature and Translation; Bachelor (B. A.) in German, French and Japanese; Numerous advanced training courses in the areas of training, group dynamics and personal development
- Activities: Communication trainer, coach and mediator, Psychological counsellor, Training in written communication skills in English
- Seminar languages: English, German, French