Wie finden Sie die optimale Einleitung bei E-Mails in englischer Sprache?
Emotionaler und sachbezogener Einstieg – professionell formuliert
Vor allem bei E-Mails aus den USA finden Sie häufig einen rein emotionalen, eher persönlich klingenden Einstieg wie „I hope things are well with you“. Dies ist im Deutschen bislang noch eher unüblich.
Hier ein paar Beispiele:
- I hope things are well with you.
- I hope you are (doing) well.
- I hope your day is going well.
- I hope this e-mail finds you well.
- I hope you are enjoying this spring weather.
- I hope you had a nice vacation.
Erst dann kommt der sachbezogene Einstieg, zum Beispiel:
- Thank you for your letter dated 21 March.
- Thank you for your enquiry about …
- Thank you for your call.
- Thank you for your e-mail, and I was pleased to speak to you just now about your interest in our products.
- It was good to speak to you this morning.
- I am glad were were able to speak on the phone this morning.
- It was good to meet yesterday.
- I take pleasure in inviting you to attend our …
- I appreciate your cooperation/understanding in trying to resolve this problem.
- Thank you for your e-mail regarding …. We have been very concerned about this and are glad that you brought this to our notice.
- We are sorry to learn from your letter of 6 June that …
- Thank you for your message. I’m so glad you have given us the opportunity to explain a most unfortunate misunderstanding.
Bitte denken Sie daran: Im Englischen beginnt der erste Satz nach der Anrede immer mit einem Großbuchstaben.
